The person writing in wants an answer on their specific case. Your team should resolve cases, not hunt for information. Lexii finds the bill, the lease or the booking in your systems and writes the reply. You decide what the agent may handle on its own.
- Live in days
- No system change
- Full EU compliance
Companies and partners
The answer is in your systems
Lexii resolves enquiries in depth. Here is an example from energy and utilities.
An enquiry arrives
“Why is my electricity bill higher this month?” The message tells you the question. It doesn’t contain the answer.
Lexii looks up the account
The agent finds the bill, usage and contract in the systems you’ve connected.
A draft is ready
Lexii brings the details together in a reply that explains the bill and follows your instructions.
Your team approves
Review the reply, make any changes and send it. The work stays in the tools your team already uses.
At Modstrøm, the agent is connected to 19 system integrations.
Lexii works in the systems you use
The bill, tenancy or booking: Lexii finds the details in your connected systems and uses them to resolve the enquiry.
- Outlook
- Gmail
- Shopify
- e-conomic
- Dinero
- Microsoft Dynamics 365
- Notion
- Airtable
- Google Sheets
- Google Drive
- SharePoint
- PostNord
- Salesforce
- HubSpot
- Zoho
- Asana
- Trello
- ClickUp
- Basecamp
- GitHub
- GitLab
- Bitbucket
- Confluence
- Dropbox
- Box
- Google Calendar
- Google Docs
- Google Meet
- Zoom
- Stripe
- PayPal
- Square
- WooCommerce
- BigCommerce
- PrestaShop
- Wix
- Squarespace
- Webflow
- WordPress
- Mailchimp
- Brevo
- Campaign Monitor
- Calendly
- Xero
- QuickBooks
- Sage
- Odoo
- SAP
- Zapier
- Make
- n8n
+39 integrations
We set up the agent for your enquiries
You get an agent with your knowledge, tools and instructions. We help you get started and measure its impact on real enquiries.
The agent does the work. Your team approves the reply.
Why we're building Lexii
Shakir Maytham Shaker, founder and CEO, MSc in Human-Centered AI from DTU, on why AI has to be practical — and less difficult to get started with than the problem it solves.
Connect on LinkedInYou don’t have to switch systems
Lexii resolves enquiries where they arrive. The agent finds the information in your systems and works on the case, and your team approves the reply.
In Outlook or Gmail
Lexii adds a workspace on top of your Outlook or Gmail. Emails and settings stay in your own mailbox. See what the agent looked up and approve the reply before it goes out.
In your ticket system
Keep your system. When a case is created in your ticket system, an app or a contact form, Lexii looks it up, drafts the reply and sends a link back to the case.
On your website
The web agent answers general questions straight away, gathers the details and hands over when a person is needed. Try it on your own website →
- +45
Modstrøm saves 203 hours a month
The energy company uses Lexii on customer service email, connected to its own systems.
See Lexii at work on your enquiries
- 30-minute live walkthrough
- Built around your enquiries
Try Lexii on your website
Enter your website address. See the agent answer from your website’s content, then claim the demo by email.
See which enquiries get resolved
Track response times, topics and quality to see where the agent helps and where there is room to improve.
Response time over time
Last 30 daysEnquiries by topic
Topic breakdown
Each enquiry is assigned a topic. See which types of enquiry are most common and where the agent helps.
Your own baseline
We compare your response times before and after Lexii, so you can see the impact on your own enquiries.
Draft quality
How much do the agent's drafts get edited before they go out? The less they do, the more it can be trusted to send on its own.
What does it take to get started?
Setup, IT, data and price: what to know before you start.
Live within days
We set up the agent with you, based on your own enquiries, and measure the effect from day one. Our latest customers were live within days.
IT sets it up once
Lexii connects to your Microsoft 365 or Gmail mailbox, and in Microsoft 365 your IT gives consent once. If you use a ticket system, IT sets up one connection so new cases are sent to Lexii.
Data in the EU, never used for training
Data is stored in the EU and never used to train AI models. If you want the AI processing in the EU as well, that can be agreed. Every sub-processor is listed in the data processing agreement.
Priced on value
You pay for the work the agent does, not per user. Your whole team can use Lexii without a licence per person.
- GDPR compliant
- Data in the EU
- Encrypted
- Data processing agreement
- Danish company
Simple pricing. Start free.
Your whole team uses Lexii with no per-seat price. Start free, and upgrade when the AI takes on more of your inquiries.
* 1 credit = one AI-processed inquiry: one email or one web conversation (unlimited messages per conversation). Subject to fair use — unusually long conversations with heavy tool use may count as more.
** Prices are excluding VAT
See Lexii at work on your enquiries
- 30-minute live walkthrough
- Built around your enquiries
Questions before you start.
What customers ask most before they start. Missing yours? Type it in the last row and Lexii's own agent answers right away. See plans and pricing.
Only if you decide it can. By default the agent writes a draft that your team approves before it goes out. You choose, for each type of enquiry, whether the agent may reply on its own.
It hands the case to your team. On email it flags the message so a colleague picks it up. On your website it collects the customer's contact details so you can follow up.
From your website, your documents and the systems you connect, such as orders, customer data or invoices. You always see what the agent looked up before you approve the reply.
Yes. The agent replies in the language the customer writes in, on email and on your website.
Yes. The Free plan needs no credit card, and you upgrade when the agent should take more enquiries. If you'd rather have help with the setup, book a meeting.