About

For those who believe in reliable AI, without the implementation complexity.

Lexii is a workspace built on top of the mailbox you already have. AI agents use your existing systems and knowledge to handle inquiries and carry out tasks. You decide what they can handle on their own.

Founded by

Shakir Maytham Shaker

Founder & CEO

MSc in Human-Centered AI from DTU.

Coffee meeting?+45 50 41 42 87

Why Lexii exists

An inquiry often starts in the inbox, but the answer lives elsewhere: in an internal system, a previous conversation or a procedure. Finding the information, deciding the next step and doing the work takes time.

An AI agent can read the inquiry and its history, retrieve relevant information and use the organisation’s tools to answer questions and carry out tasks. That requires access to the right knowledge and clear boundaries for what the agent can do.

That is why Lexii brings emails and AI agents into one workspace, connected to your existing mailbox and systems. You can adapt the agents’ instructions and tools to your workflows and decide when the work needs a person.

We are building a workspace where people and AI agents handle inquiries and tasks together.

Lexii is inspired by words, understanding and intelligent dialogue.

The name reflects our ambition to make customer communication faster, clearer and more accessible.

The partnership with Modstrøm

Lexii has been developed in close collaboration with Modstrøm, a Danish electricity company and our first customer. Modstrøm fits the profile we build for exactly: an account-based business where customer service lives in the inbox and inquiries require data from internal systems. The partnership has given us what most early-stage startups lack: access to real workflows, real volume, and a continuous testing ground for how AI agents perform in production.

See our partner models

What we believe

The resolution, not the ticket.

The central object in Lexii isn't a ticket. It's a resolution. The system shows not just the inquiry, but the agent's work: which data it pulled, which tools it used, why it proposed an answer, and why a case was escalated. Tickets are coordination objects built to hand work between people. That layer is no longer the point.

One brain, multiple channels.

Email is our first channel; web is the second surface for the same agent logic. What ties the channels together isn't a ticket system. It's the same brain, the same data model and the same supervisor layer. Later the same infrastructure extends to surfaces like WhatsApp and voice.

European, and built for regulated industries.

Data is processed within the EU. We build for account-based businesses (utilities, telco, fintech, insurance, subscriptions) where inquiries are account-specific and can't be solved from the message alone. Data access and the data model aren't support functions; they're part of the infrastructure itself.

Built in Denmark, focused on the Nordics.

Lexii is headquartered in Copenhagen. We're deliberately focused: winning account-based and subscription businesses in the Nordics first, then expanding across Europe as our wedge and reference base grow.

Got questions, or want to see Lexii in your own inbox?

hey@lexii.io Book a demo