Your inbox.Every inquiry.Handled.

Lexii is your new AI-powered email platform for handling inquiries at scale. Directly connect your Microsoft or Gmail account, and let AI use your organisation's tools and knowledge to resolve inquiries while you stay in control.

app.lexii.io/inbox
Ida Hessellund Bojesen
Modstrøm
Reference case

Lexii has made our customer service faster and more efficient. We spend less time on manual work, can focus on the inquiries that require human judgment, and still keep control over every reply.

Ida Hessellund Bojesen

Head of PMO, Modstrøm

Electricity company

Industry

Customer service

Use case

Microsoft 365

Integration

0

emails processed

0%

faster response time

0

hours saved per month

0

system integrations

0.0%

opened the chat

0.0%

started a chat

0.0%

became a lead

0.0

avg. messages/chat

Book a demo

  • 30-minute live walkthrough
  • Tailored to your business
Our approach

A ticket system takes weeks to implement. Lexii can be live the same day.

Not another chatbot. A web agent that resolves inquiries.

LexiiLexii
No migration. Your team continues in the inbox they already know.
Day 1 · approx. 5 minutes

Connect Microsoft 365 or Gmail

Lexii connects directly to your existing email account.

Live from day one →
  • No new routing rules. Lexii reads and understands the inquiries.
  • One inbox. Replies from your own email address.
  • Emails and settings stay in Microsoft 365 or Gmail.
  • Your full email history is available from day one.
Day 1Day 2
Compared to
ZendeskSalesforceServiceNowFreshdeskJira Service ManagementIntercomHubSpotZoho Desk
The ticket system
Weeks of setup and change
Weeks 1–4

Configure platform and workflows

Everything has to be built up before anything works.

Week 5

Set up routing and rules

Rules have to decide what becomes a ticket, and who gets it.

Weeks 6–7

Migrate data and train the team

Your emails and customer records move to a new system.

Week 8 → forever

Move the work to a new system

The team now works in two inboxes.

Day 1Week 2Week 4Week 6Week 8Week 10Week 12
1 min
From the founder

Why we're building Lexii

Shakir Maytham Shaker, founder and CEO, MSc in Human-Centered AI from DTU, on why AI has to be practical — and less difficult to get started with than the problem it solves.

Connect on LinkedIn

Request a callback

  • We call within one business day
  • No obligation, no sales script
Analytics & insights

Finally, you can get smarter about your customers — without spreadsheets

Every conversation — whether it starts in the web chat or in your inbox — is measured, categorised and translated into something you can act on: who reaches out, what they need, how fast they get an answer, and what the agent couldn't answer yet.

My mailbox · Last 30 daysExample
Response time
12 minmedian31% (30d)
Before Lexii: 5h 40m · 96% faster now
Resolved in one reply
78%6pp (30d)
142 of 182 conversations
Estimated savings
≈ 18,400 kr/mo
96 hours/mo · last 30 days

Response time over time

Last 30 days
ReceivedAvg. response time
330
45 min0

Email by intent

Invoicing & payment34% · 9 min
Order status26% · 14 min
Product questions21% · 18 min
Complaints12% · 26 min
Other7% · 21 min

Intent breakdown

Every email is classified as it lands, so you can see which kinds of enquiry take up the most room — and which ones the agent already handles alone.

Your own baseline

We measure your response time as it was before Lexii and hold it up against today. The improvement is yours, not an industry average.

Draft quality

How much do the agent's drafts get edited before they go out? The less they do, the more it can be trusted to send on its own.

Get started for free

  • Live in about 10 minutes
  • Free start, no payment card required
Security

Privacy & security come first

We take data security seriously. Lexii is built from the ground up with a focus on privacy, transparency, and full GDPR compliance.

Fully GDPR compliant

We comply with all EU data protection regulations, so you can use Lexii without legal concerns.

Data stored in the EU

All data is stored on European servers, close to you and in full compliance with EU legislation.

No third-party sharing

Your data stays yours. We never sell or share information with external parties.

You always own your data

Full control over your data — export or delete it anytime, no questions asked.

Lexii ApS · CVR 45484017 · Copenhagen
Pricing

Pay only for the inquiries Lexii handles

We've made Lexii's email platform free for you to use, no matter how many inquiries you get. Get started right away and only pay once you let AI handle your inquiries.

Free
DKK 0
Email agent
Web agent
Unlimited emails
Unlimited visitors
25 AI-processed inquiries/mo*
Free
Mini
DKK 300/mo**
Email agent
Web agent
Unlimited emails
Unlimited visitors
50 AI-processed inquiries/mo*
DKK 6.00 per AI processing
Starter
DKK 1,000/mo**
Email agent
Web agent
Unlimited emails
Unlimited visitors
200 AI-processed inquiries/mo*
DKK 5.00 per AI processing
Growth
DKK 2,400/mo**
Email agent
Web agent
Unlimited emails
Unlimited visitors
600 AI-processed inquiries/mo*
DKK 4.00 per AI processing. Thereafter DKK 3.00
Included in every plan
Knowledge base from your content
Lead-capture tool
Integrations
Data & insights
Unlimited AI agents
Shared and individual mailboxes
EU hosting
GDPR compliant
Your data stays yours

* An inquiry = one processed email or one web conversation (unlimited messages per conversation). Subject to fair use — unusually long conversations with heavy tool use may count as more.

** Prices are excluding VAT

Get started for free

  • Live in about 10 minutes
  • Free start, no payment card required